Shipping & Delivery Information
Delivery Timeframe:
- Products are typically expected to be delivered within 7-15 business days from the date of order placement. International deliveries can take anywhere between 7 - 20 business days.
- Please note that The Moonlight Store (TMS) is not liable for any delays caused by the courier company or postal authorities. However, in the event of a courier company delay, TMS will ensure your order reaches you as fast as possible by contacting the relevant authorities.
Delivery Address:
All orders will be delivered to the address provided by the buyer during the checkout process. Please ensure the accuracy of your delivery information before placing your order.
Confirmation:
The confirmation of our services will be sent to the email and phone number you provided during checkout, ensuring you stay informed through both email and SMS.
Contact Information:
For any issues or inquiries regarding our services, feel free to reach out to us:
- Instagram: themoonlightstore.in
- Email: themoonlightstoreofficial@gmail.com
Returns:
- No products will be returned. We kindly ask customers to exercise due diligence and carefully check the sizing chart before placing an order. However, in the event of receiving a defective product, TMS will take 100% responsibility and initiate a replacement at no cost. Please check our Return/Exchange Policy here.